Terms and Conditions

These Terms and Conditions govern all contractual relationships regarding orders placed on Aria Silk’s website, www.ariasilk.com (below mentioned as ”Aria Silk” /”we”/ ”website”). “Aria Silk” is a registered trademark.

Please read the Terms and Conditions carefully before placing any orders on www.ariasilk.com

Due to Swedish legislation, we only accept orders from those over 18 years old. If you are under 18 years old you must have permission from a parent or legal guardian. If you are under 16 years old you must let your parent or guardian accept Aria Silk’s privacy policy before you register to use this site or any of this site’s services. These Terms and Conditions may be modified from time to time. Users are responsible for keeping themselves updated with such changes.


DISCLAIMER

Aria Silk does not guarantee that all items included in the Aria Silk webshop are in stock at the time of your order. In the event that an item is unavailable, Aria Silk will contact you shortly by e-mail. Aria Silk may, at any time, amend the content of the site. Although Aria Silk strives to display the correct texts, images, and pricing on the site and web shop, errors may occur. Aria Silk cannot promise that the content of the site is free of inaccuracies or typographical errors at all times. If you have been charged the wrong amount in the webshop, Aria Silk will give you the option of placing a new order with the correct price or canceling your order. Aria Silk reserves the right to cancel any order prior to dispatch if we would that the price is incorrect. In such case, we will notify you by email. If we are unable to contact you, your order will be automatically cancelled. Parts of the services mediated through the site are maintained by outside organizations. In situations where Aria Silk acts as the agent for such services, we cannot be held responsible for any errors resulting from their activities. Aria Silk cannot be held responsible for any damage caused from using the site.


FORCE MAJEURE

In case of Force Majeure, Aria Silk’s obligations will be suspended. The contract between you and Aria Silk can, in such cases, be partially or fully terminated by yourself or by Aria Silk. A Force Majeure is in the event of lockdown, war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or Internet service, natural disasters or similar events. Aria Silk will under such circumstances do all we can to solve the matter for our customers as soon as possible.


GOVERNING LAW

These Terms and Conditions are in accordance with Swedish law.

The laws of your country may differ from Swedish law. Users should comply with all applicable local and international laws and regulations regarding the use of our website.

PRIVACY POLICY

All personal information, such as name, address, and e-mail address, which you will provide when registering on the website or when placing an order with Aria Silk will be handled with utmost care and in accordance with EU law and in accordance with our privacy policy. When registering on the website, you have the option not to receive any information from Aria Silk.

Read more about GDPR: https://www.datainspektionen.se/dataskyddsreformen/

1 INTRODUCTION

Aria Silk is committed to protecting your privacy as a customer, website visitor, or other third party, such as a contact person of a company or other organisation which Aria Silk collaborates with. The purpose of this privacy policy is to explain how Aria Silk collects and uses your personal data as well as how you can exercise your rights.

2 WHEN DOES ARIA SILK COLLECT YOUR PERSONAL DATA?

Aria Silk may collect personal data from you when you make a purchase on Aria Silk’s webshop, correspond with Aria Silk by post, e-mail, or telephone, create an account for the subscription service or the wholesale portal on Aria Silk’s website, or request information. Aria Silk may also automatically collect technical and usage data about your equipment, browsing actions, and patterns when you interact with Aria Silk’s website. The personal data is collected by using cookies, server logs, and other similar technologies.

In addition to the personal data that you provide, Aria Silk might collect information about you from third parties, such as a credit reference agency, a regulatory authority, or other publicly available databases.

If you do not provide certain information when requested, Aria Silk may not be able to fulfill its obligations to you or respond to your requests, thereby preventing Aria Silk from providing you with the highest level of service possible. Aria Silk may also be prevented from complying with its legal obligations (such as reporting requirements).


3 WHAT INFORMATION DOES ARIA SILK COLLECT ABOUT YOU?

Aria Silk may collect, store and use the following types of personal data about you:

– General information and contact details, such as name, phone number, personal identity number, gender, email address, address and other contact details;

– Financial information, such as bank information, credit/debit card information, and payment history;

– Marketing and communications data, such as your preferences in receiving marketing communications from Aria Silk and Aria Silk’s third parties, user account details to Aria Silk’s subscription service, correspondence data when contacting customer service and other communication/subscription preferences;

– Technical data, such as internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access Aria Silk’s website; and

– Usage data such as information about how you use Aria Silk’s website and shopping history.


4 FOR WHAT PURPOSES DOES ARIA SILK USE YOUR PERSONAL DATA?

Aria Silk may use your personal data to:

–Administer and fulfill its contractual and legal obligations to you or the company that you represent;

–Comply with its legal and reporting obligations, such as warranty claims and accounting or tax legislation;

–Respond to your inquiries and requests;

–Validate your legal age for shopping online; and

–Establish, exercise, or defend its legal rights.

Your personal data may also be processed based on Aria Silk’s legitimate interest to:

–Provide you with marketing communications and other publications (by post, email, or similar technology) relating to Aria Silk’s business which may be of interest to you, such as general information and newsletters;

–Use data analytics to study how visitors use Aria Silk’s website and to improve the website;

–Use profiling in order to provide you with customized marketing offers; and

–Manage Aria Silk’s everyday business needs.

Aria Silk will use automated decision making when using credit as a payment method in order to evaluate your credit rating. You may express your opinion and eventually contest the decision by contacting Aria Silk.

Your personal data will only be used for the purposes for which it was collected unless Aria Silk reasonably considers that it needs to be used for another reason and that reason is compatible with the original purpose. If Aria Silk needs to use your personal data for an unrelated purpose, you will be notified before any further processing is performed.


5 TO WHOM DOES ARIA SILK DISCLOSE YOUR PERSONAL DATA?

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, may disclose information about you:

–To Aria Silk’s resellers to the extent required to fulfill the purpose of the processing of your personal data;

–To Aria Silk’s service providers who may only process the personal data on Aria Silk’s behalf;

–To the extent that Aria Silk are required to do so by law;

–In connection with any legal proceedings or prospective legal proceedings; and

–In order to establish, exercise or defend Aria Silk’s legal rights.

Except as provided in this privacy policy, Aria Silk will not provide your personal data to third parties.

 

6 WHERE DOES ARIA SILK STORE AND TRANSFER YOUR PERSONAL DATA?

Personal data that Aria Silk collects may be stored and processed in and transferred between any of the countries where Aria Silk operates, to enable Aria Silk to use your personal data in accordance with this privacy policy.

Your personal data may be stored and transferred to countries which might not necessarily have data protection laws equivalent to those in force in the European Economic Area (“EEA”). However, Aria Silk will take all reasonable technical, organisational and legal measures to ensure that your personal data is securely processed, providing an adequate level of protection compared to the level of protection offered within the EEA.

 

7 HOW DOES ARIA SILK PROTECT YOUR PERSONAL DATA?

Aria Silk will take adequate security measures to prevent any accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to your personal information. Of course, data transmission over the internet is inherently insecure, and Aria Silk cannot guarantee the security of data sent over the internet.

 

8 HOW LONG DOES ARIA SILK SAVE YOUR PERSONAL DATA?

Aria Silk will only save your personal data as long as necessary in order to achieve the purpose it was collected for or as required in order to comply with retention periods under applicable law.

To determine the appropriate retention period for personal data, Aria Silk considers the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which the personal data is processed for and whether Aria Silk can achieve those purposes through other means, and the applicable legal requirements.

 

9 WHAT ARE YOUR RIGHTS?

9.1 Right to access your data
You may instruct Aria Silk to provide you with a copy of the personal information Aria Silk holds about you. Provision of such information is generally free of charge but may under certain circumstances be subject to the payment of a fee.

9.2 Correction, deletion and objection
You may request Aria Silk to correct any incorrect information about you as well as to delete any information that is no longer necessary for the purpose it was collected and/or to object to Aria Silk’s processing of your personal data. However, certain legal obligations may prevent Aria Silk from immediately deleting certain information.

9.3  Right to dataportability
You may exercise your right to data portability, in certain circumstances, by transferring the personal data that you have provided to another controller.

9.4 Recall your consent
If Aria Silk process any of your personal data based on your consent, you may recall your consent at any time.

9.5 Opt-out from marketing
You may instruct Aria Silk not to process your personal data for marketing purposes, including profiling analysis made for direct marketing purposes. In practice, you will usually expressly agree in advance to Aria Silk’s use of your personal data for marketing purposes, and/or you will be provided with an opportunity to opt-out of the use of your personal data for marketing purposes. You can also manage your subscriptions by logging into your user account on Aria Silk’s website or instruct Aria Silk not to use your personal data for marketing purposes by email at any time.

9.6 Lodging complaints
You may lodge a complaint with a competent supervisory authority at any time if you are of the opinion that Aria Silk process your personal data in breach of applicable data protection laws.

10 COOKIES

Cookies and similar technologies are used on Aria Silk’s website. You can set your browser to reject all or some cookies, or to alert you when websites set or access cookies. If you choose to reject cookies, you may still use Aria Silk’s website; however, your access to some functionality and areas of Aria Silk’s website may become inaccessible or not function properly. For more information please see Aria Silk’s cookie policy.

10.1 How do Aria Silk use cookies?
Aria Silk’s website (www.ariasilk.com) uses cookies set by Aria Silk (first party cookies) as well as cookies set by a third parties (third party cookies).

Cookies are used on almost every website. They are small text files that are saved on your computer or device to help Aria Silk’s website perform a number of functions. For example, they can help monitor the number of people using Aria Silk’s website and help understanding more about the way in which people interact with the website.

Some cookies on Aria Silk’s website collects personal information about you, please see Aria Silk’s privacy policy for further information on how information about you may be gathered and used through your interactions with Aria Silk, including your use of this website.

10.2 What cookies do Aria Silk use?
Necessary cookies
Necessary cookies are required for the basic operation of Aria Silk’s website, for example by enabling basic functions like page navigation and access to secure areas of the website.

Functionality/preference cookies
These cookies enable a website to remember information that changes the way the website behaves or looks and remember your preferences, like your preferred language or the region that you are in.

Analytical/performance cookies
These cookies allow Aria Silk to recognize and count the number of visitors and to see how visitors move around Aria Silk’s website when they are using it. This helps Aria Silk to understand how visitors interact with Aria Silk’s website by collecting and reporting information anonymously (limited identifiable data may be collected).

Targeting/marketing cookies
These cookies record your visit to Aria Silk’s website, the pages you have visited, and the links you have followed. Aria Silk will use this information to make Aria Silk’s website and the advertising displayed on it more relevant to your interests. Identifiable or unique data may be collected and anonymized data may be shared with third parties. Aria Silk may also share this information with third parties for this purpose.

10.3 How. do you manage your cookies?
Most web browsers allow you to manage cookies via the browser settings. For example, you may choose to block cookies in order to prevent your browser from accepting new cookies, delete existing cookies, have the browser notify you when you receive a new cookie, or disable cookies altogether.3 How do you manage your cookies?

Please follow the below links to receive instructions on how to change your browser settings from some of the most common browser providers (please note that these are links to third party websites for which Aria Silk has no control):

Microsoft Internet Explorer

Safari

Firefox

Google Chrome

Please note that by restricting cookies you might not be able to access all parts of Aria Silk’s website since some functionality of the website are dependent on cookies.

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

10.4
You can learn more about cookies, including how to see what cookies have been set and how to manage and delete them, by visiting www.aboutcookies.org, www.allaboutcookies.org, or the Swedish Post and Telecom Authority’s (PTS) website: http://www.pts.se/en/. Please note that these are links to third party websites for which Aria Silk has no control.

11 POLICY AMENDMENTS

Aria Silk keeps this privacy policy under review and it may be updated from time to time by posting a new version on this website. You should check this page occasionally to ensure that you agree with any changes.

12 CONTACT DETAILS

If you have any questions or requests relating to this privacy policy or Aria Silk’s processing of your personal data, please contact Aria Silk by using any of the below contact channels:

Aria Silk

Siktgatan 1, 162 50 Stockholm, Sweden

Email: info@ariasilk.com